To access your medical records on your electronic device you must already be registered for Patient Access. To authorise this additional feature, please submit the form below.   Once completed please attend the surgery three working days later,  to verify and sign the document with two forms of identification:

1. Photo ID – Driving license or Passport
2. Proof of address – Bank statement, Utility or Council tax bill and must be dated within the last three months

A GP will need to review your request.  Once this has been authorised by the GP, you will have access to your medical record on the NHS App.

Application for Online Access to My Medical Records

You may wish to review your medical records at the practice.  Please submit a request by selicb.claphamfamily@nhs.net or letter to the practice containing your full name; date of birth; home address; and contact number.  You will be allocated a 20 minute appointment slot to review your records. Appointment details must be confirmed with Reception Manager.

Please submit a request by email or letter to the practice containing your full name; date of birth; home address; and contact number.

Please  state which type of records you require:

–  copy of your full medical records (this contains both current and past records records from previous surgeries)

–  a copy of your electronic records ( this usually only contains the record since your registration at Clapham Family Practice)

–  please specify a period of time if you do not require the whole record

Please note we aim to prepare a copy of medical records within 30 days (in compliance to GDPR), however this may be delayed during the current pandemic.

Once your medical records are ready we will email you via a secure email tool called Egress, for which you will have to register. The email will contain a secure code and link which will direct you to a copy of your medical records. Egress allows us to send confidential information securely.

As a parent, family member or carer, you may be able to access services for someone else. We call this having proxy access. We can set this up for you if you are both registered with us.

To request proxy access:

• collect a proxy access form from reception
• contact us via Accurx and ask for to be sent the proxy access questionnair

Linked profiles in your NHS account

Once proxy access is set up, you can access the other person’s profile in your NHS account, using the NHS App or website.

The NHS website has information about using linked profiles to access services for someone else.

Under 16s

Parents and legal guardians of children 11 and under may request limited proxy on-line access for their children in order to:

• Book appointments
• Order repeat medication

They will not be given access to wider medical records through the app.

Patients aged 16 and over must request access in their own right, as per an adult. Access will not be granted to parents.

While it is clearly convenient and appropriate for some parents to order medication and make appointments on their children’s behalf, there are other cases where a “Fraser Competent” child has a confidential relationship with the GP in their own right, and that confidentiality must be guarded. We therefore do not usually provide online access for 11 to 16 year olds – either to the parent or to the child themselves. If there is a particular reason that you feel an exception should be made, then please let us know.